Sales & Support (10:00am-5:00pm PST): 800-861-PODI (7634)
Frequently Asked Questions


Shipping
Warranty
Returns
Quickstart wiring guides
What boost gauges are compatible with the steering column pod?
What is the difference between the Podi Mechanical boost gauge and the Stepper Motor boost gauge?
How to use the Posi-Tap connectors in the gauge wiring kit


Shipping

All orders are shipped FOB Ferndale, WA in the USA.

Order tracking: We try to process orders within 4 days of submission and an email confirmation of shipment will be sent to you when your order has been shipped. Please allow up to 7 days to process your order before emailing us for your tracking information.

Due to the large number of VEI gauge variations we only keep in stock of the most popular VEI gauges. If a gauge needs to be ordered from VEI to complete your order, we will notify you as soon as possible to inform you of this and of any extra delay in shipping your order.

Due to the increasing number of fraudulent claims and credit card chargebacks all orders must be shipped with delivery confirmation.

Orders shipped within the USA will be shipped via USPS Priority Mail with delivery confirmation. Estimated delivery time is 3-4 business days from the email confirmation of shipment.

Orders shipped to Canada will be shipped using USPS First Class International with delivery confirmation. Estimated delivery time is 10-14 days from the email confirmation of shipment barring any custom delays.

All international orders which are shipped to a country not flagged as a Red Zone will be shipped using USPS Express Mail which provides insurance and a tracking number to the provided shipping address. Estimated delivery time is 7-9 business days from the email confirmation of shipment barring any custom delays.

If you wish to have extra handling options (signature confirmation, overnight delivery, etc) or use an alternate carrier (UPS, DHL, FedEx) to ship your order please contact us at sales@podi.ca.

Taxes and Duty: The customer is responsible for all import duty and tariffs incurred by their local, state and federal government for international orders.

International custom fees: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the responsibility of the customer. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – please do not confuse them for additional shipping charges. We are not responsible for these customs fees and cannot reimburse customers for any additional fees charged by your customs agency.

Order value declaration: We do not mark merchandise values below value or mark items as "gifts" as US and International government regulations prohibit such behavior.


Warranty

All product sold on the Podi website are meant for offroad use only. Podi.ca offers a 1 year limited warranty on the gauges and steering column pods sold on this website or from our authorized resellers. In case of a warranty claim please email service@podi.ca for an RMA number. No returned goods will be accepted unless authorized by us and the package is marked clearly with the issued RMA number

Who pays for shipping for warranty service?

During the one year warranty, the following chart explains the responsibilities for shipping.




Returns

Our aim is to provide you with the highest levels of service possible and this extends to our flexible and customer-friendly policies.

Please do not return any items to Podi.ca without first contacting us by email only to returns@podi.ca

If you wish to return goods for any reason please supply the following information:
  • Your full contact details.
  • Details of the product(s) that you wish to return.
  • The reason for return.
  • Date of purchase.
  • Our order/invoice number.
No returned goods will be accepted unless authorized by us and the package is marked clearly with the issued RMA number.

We will do everything possible to comply with reasonable requests for returns and will issue any refund due to you as promptly as possible.

If you are unhappy with the goods for any reason, you have the right to return them within 7 days of receipt for a full refund (minus shipping charges). The goods must be returned suitably packaged in new, unused condition and must be received by us within 10 days of issuing a RMA number. As long as these conditions are met we will refund or replace the goods as necessary.

Any returns requested after 7 days of receipt or inappropriately packaged will be subject to a 25% re-stocking charge to cover our expenses.

If incorrect or faulty goods are supplied, we will of course replace these as quickly as possible. We must receive notification of any problems within 7 days of delivery of your order.

If goods are damaged in transit, please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.


Quickstart Wiring Guides

Quickstart wiring guide for Electronic Stepper Motor Gauge
Quickstart wiring guide for VEI Gauges


What boost gauges are compatible with the steering column pod?

The steering column pod opening was designed to accept a standard 2 1/16" (52mm) gauge with maximum body depth of 2 1/4" (57mm).

The following brands of boost gauges have been tested and fit:
  • Autometer
  • Blitz
  • Defi Blue Racer
  • Omori
  • Sterwart Warner
  • VEI Systems
The following brands of boost gauges have been tested and do NOT fit without modification to the gauge:
  • Defi D-Gauge (bezel is too thick and contacts steering wheel)
  • VDO (vacuum inlet fitting is too long)


What is the difference between the Podi Mechanical boost gauge and the Stepper Motor boost gauge?

Mechanical boost gauges operate by taking an air sample from the intake manifold, the pressure/vacuum moves a needle that is attached to a spring and that is the movement you see on the dial. There are pulsations in the airstream and these can cause a gauge to buzz/rattle at higher boost levels as the pulses are causing the gauge internals to vibrate. Anti-buzz restrictors are used to help filter out these pulses to try and eliminate the buzz, Podi has designed our own inline version which is made at a medical company due to the tolerance of the opening, other companies have their own solutions. Some gauges are just a bit too sensitive and mo matter what you do will buzz, even though they come from the same batch. Mechanical gauges react faster so if you have a small boost leak you can see the needle flutter.

The electronic stepper motor gauges uses a motor to move the needle, not all electronic gauges have a stepper motor. Electronic gauges have a boost sender that takes the same air sample as the mechanical gauge but the sender converts it into an voltage which is then sent to the gauge itself. The gauge interprets this voltage, activates the stepper motor and moves the needle and that is the movement you see on the dial. Due to this signal conversion, and the fact the gauge has to move a geared needle, there is a fraction of a second delay in needle movement. So the sweep of the needle is visually smoother but any slight changes in reading may be filtered out.

Electronic gauges do not buzz, however, you may hear the faint whirring of the stepper motor gears if you put your ear close to it. Electronic gauges usually have features mechanical gauges due not, live overboost alarms, peak recalls, etc as they are microprocessor controlled.


How to use the Posi-Tap connectors in the gauge wiring kit

Click here to see how to use a Posi-Tap connector.

Posi-Tap
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